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Support Information

  • General Information
    Gaining Access

    Access to UC OATS is limited to faculty and those individuals who are directly involved in the management of conflict of commitment and outside professional activity and who require access to conflict of commitment data. Additionally, those individuals with access to UC OATS must clearly understand that they are accountable for ensuring the security and privacy of this data when viewing, retrieving, and exporting information within the system.

    UC Riverside Faculty and Staff Administrators who access UC OATS must have a UCR NetID. Users login to UC OATS using their UCR NetID and password. A user must also have an assigned role.

    To log-in to OATS, have your UCR NetID and Password and click on this link: https://ucr.ucoats.org/ Should you need assistance or cannot log-in, please send an email to oats@ucr.edu.

    For questions or assistance regarding UC OATS access and/or roles, please contact your organization's Subject Matter Expert (SME): (https://academicpersonnel.ucr.edu/oats-support#contacts) or the UCR OATS support team at oats@ucr.edu.

    UCR Guidelines and Procedures
    • General Information on Conflict of Commitment (05/01/2020) (pdf)
    • APM 025 and APM 671 Category I Prior Approval Request Instructions (05/01/2020) (pdf)
    Frequently Asked Questions

    A link to UCR’s FAQs for Conflict of Commitment and UC OATS will be made available soon.
    Please visit the systemwide FAQ here.
    For policy information, please visit the policy page available here.

  • Contacts

    First Level Support: Subject Matter Expert (SME). SME within each College/School/Org will interact with one another and provide first line support for both staff and faculty. For a list of SMEs for your organization, see the list below.

    Second Level Support: Academic Personnel Office (APO). If the SMEs cannot resolve an issue, it will be escalated to the OATS Administrators within APO. Please send an email to oats@ucr.edu. If the OATS Administrators cannot resolve the issue, it will be escalated to UCLA/DGIT Support for resolution.

    If you need to update a “Reviewer” or “Approver” role, please send the request to oats@ucr.edu.

    Subject Matter Experts (SMEs): For first level support and questions on OATS, please contact the staff members below.

    Bourns College of Engineering (BCOE)

    Angie Jones-Butler
    Phone: (951) 827-2972
    Email: angie.jones-butler@ucr.edu

    College of Humanities Arts and Social Sciences (CHASS)

    Annette Brock
    Phone: (951) 827-1842
    Email: annette.brock@ucr.edu

    Katherine Sanchez
    Phone: (951) 827-1236
    Email: katherine.sanchez@ucr.edu

    College of Natural and Agricultural Sciences (CNAS)

    Andrew Herrera
    Phone: (951) 827-3983
    Email: andrew.herrera@ucr.edu

    Graduate School of Education (GSOE) and School of Public Policy (SPP)

    Dorria Burgess
    Phone: (951) 827-5828
    Email: dorria.burgess@ucr.edu

    School of Medicine

    Terri Buchanan
    Phone: (951) 827-7578
    Email: teresa.buchanan@ucr.edu

    Margi Burnett
    Phone: (951) 827-2079
    Email: margi.burnett@ucr.edu

    School of Business

    Ana Kafie
    Phone: (951) 827-2909
    Email: ana.kafie@ucr.edu

    Vice Provost for Undergraduate Education (VPUE)

    Veronica Valenzuela
    Phone: (951) 827-7730
    Email: veronica.valenzuela@ucr.edu

  • Resources and Tutorials

    Watch the UC OATS Introduction

     

    SYSTEM ROLES

    Faculty:  Click here to access user guides and videos for faculty https://info.ucoats.org/pages/training-faculty

    Reviewer (mostly for administrators and staff reviewers): Click here to access user guides and videos for designated reviewers  https://info.ucoats.org/pages/training-reviewer

    Approver (mostly for Department Chairs, Deans, Provosts): Click here to access user guides and videos for designated approvers  https://info.ucoats.org/pages/training-approver

    Auditor: Click here to access the user guide for designated auditors: https://info.ucoats.org/files/view/training/AuditorUCOATSUserGuide2020-v1_0.pdf

     

    RELEASE NOTES

    Take a look at what's new in UC OATS!  Click here to access the release notes: https://info.ucoats.org/pages/release-notes.

     

    PRE-DEPLOYMENT TRAINING SESSIONS

    UCLA and APO provided training sessions to faculty and staff on March 25, 2020 and March 26, 2020.  Below are the links to the webinar sessions.

    APM 025 Webinars

     

    APM 671 Webinars

     

    POST-DEPLOYMENT TRAINING SESSIONS

    UCLA and APO will provide additional webinars and "remote office hour sessions" (wherein users can drop in to ask questions). These will be scheduled during the fall quarter.  For questions or assistance, please send an email to oats@ucr.edu. For policy questions, please send an email to apomail@ucr.edu.