Employee Relations
The Academic Personnel Office provides proactive problem solving for departments and divisions in situations involving work-related issues. We provide consultation and advice to supervisors and employees in the areas academic personnel issues, including performance management, corrective actions, interpretation of policies and procedures and collective bargaining agreements, conflict management, counseling, and training. Academic Personnel Office also partners with the campus’ Labor Relations office to ensure the correct application of policies, procedures and laws are being used to manage a large and diverse academic workforce.
The success of the University of California Riverside relies on establishing a culture of support and accountability. These procedures are designed to create a uniform approach for the fair and equitable treatment of academics, while ensuring that performance concerns and misconduct are addressed appropriately and in a timely manner. The Performance Management, Corrective Action, and Dismissal Policy and Procedures (Non-Senate Academic Titles) document is a resource to employees, supervisors of Non-Senate Academic titles, and policy advisors alike in understanding and navigating the challenges related to employment issues and performance management.
- Performance Management, Corrective Action, and Dismissal Policy and Procedures (Non-Senate Academic Titles) (effective 09/01/2020; updated 05/05/2023)
For questions or more information, send an email to academicpersonnel@ucr.edu.
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Complaints, Concerns, and Grievances
As issues arise, academic employees are encouraged to navigate the challenges with their immediate supervisor. However, some challenges may require other avenues of resolution. Please review the Complaints, Concerns, and Grievances (Guidance) below to know your reporting options:
- Non-Senate - Complaints, Concerns, and Grievances (Guidance) (pdf)
Additional complaint mechanisms:
- Contact Academic Employee Relations at 951-827-2935 or by email at apomail@ucr.edu.
- Represented employees may also contact HR Labor Relations at 951-827-3641 or by email at labor.relations@ucr.edu.
- For Non-Represented Academics that have exhausted all options, you may consider to file a grievance under APM 140:
- For issues of discrimination or harassment (including sexual violence) as defined by UCR’s Policy 650-75: Discrimination, Harassment, and Retaliation Complaint and Resolution or the UC Sexual Violence and Sexual Harassment Policy, contact the Office of Title IX, Equal Opportunity & Affirmative Action or file a report online at i-Sight | UC Incident Reporting Form for Harassment and Discrimination.
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Conflict Management
Conflict between employees arises when challenges surrounding communication occur. Conflict can result in strains in collaboration for those involved and create a negative work environment for others exposed to it. Conflict Management is the act of resolving these communication issues. When encountering conflict, all parties should remain professional and make every effort to deescalate. In the face of conflict, all employees should follow UCR’s Principles of Community.
For all academic employees, including supervisors, the following resources are available to provide assistance or guidance in resolving conflict:
- Department Chair, Associate/Divisional Dean, Dean
- Academic Personnel Director in the Dean’s Office
- Academic Employee Relations (APO)
- Equity Advisor or Office of DEI
- VPAR (if Senate Faculty are involved)
- HR Employee and Labor Relations (if a staff or represented employee is involved)
- Title IX/EOAA Office (When SVSH issues or protected categories are involved)
- Ombuds (Confidential resource available for consultation)
If bullying or abusive conduct is involved, the issues or incidents should be reported immediately to the Academic Personnel Office at apomail@ucr.edu. See the UCR Anti-Bullying policy for more information.
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Resources for Academic Supervisors
At UC Riverside, academic employees of different types may be in various roles where they supervise other academic personnel. These roles include serving as a Principal Investigator, Department Chair, Dean, or even as a course instructor supervising Teaching Assistants.
Management Resources at UC Riverside:
- Performance Management, Corrective Action, and Dismissal Policy and Procedures (Non-Senate Academic Titles) (effective 09/01/2020; updated 05/05/2023)
- Request individualized or department training on this policy and best practices of supervision by sending an email to: apomail@ucr.edu
- Managing Workplace Expectations – Infographic (link)
- Job Descriptions – Infographic (link)
- Management Styles: Gatekeeping vs Groundskeeping – Infographic (link)
- Office of Diversity, Equity, and Inclusion
- Climate Resources on improving climate within your unit
- Learning Resources for fostering inclusive work environments
- Training Resources for yourself and to request training from the DEI office for a unit
- UC Riverside Learning and Professional Development Opportunities (link):
- EOD Course Catalog (link)
- Courses recommended by Academic Personnel Office for Academic Supervisors:
- Leading at the Speed of Trust
- Crucial Conversations
- UC Responding to Conflict
- Graduate Division Research Ethics Education Program (link)
- Office of the Ombuds (Confidential Resource for all campus members) and related resources:
- Self-Help Resources (link)
3rd Party Resources for Supervisors:
- Lab Dynamics: Management and Leadership Skills for Scientists. 3rd ed., by Cohen, Carl M., and Suzanne L. Cohen. Cold Spring Harbor Laboratory Press, 2018.
- New Employee Checklist Infographic (link) by The Business Backer
- Anatomy of a Great Meeting (link) by EAB
What do I need to know as an Academic Supervisor of Non-Senate Academics?
- Understand your responsibilities under UC Riverside PMCAD Policy (link)
- Know the relevant Non-Senate policies for each employee type that reports to you (link)
- Know your support contacts available to you:
- Your immediate academic manager, who may be your Department Chair, Associate/Divisional Dean, or Dean
- Your Academic Personnel Director in your Dean’s Office (link)
- Academic Employee Relations (APO), who can be contacted at apomail@ucr.edu
- Graduate Division (for Graduate Student and Postdoctoral employees) at https://graduate.ucr.edu/directory
- Labor Relations (for represented academic employees) labor.relations@ucr.edu
- Vice Provost of Administrative Resolution (for matters relating to Senate Faculty conduct) at https://administrativeresolution.ucr.edu/
- Ombuds Office (Confidential Resource) at https://ombudsperson.ucr.edu/
- Performance Management, Corrective Action, and Dismissal Policy and Procedures (Non-Senate Academic Titles) (effective 09/01/2020; updated 05/05/2023)
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Standards of Conduct
All employees are expected to follow the standards of conduct outlined in the following policies, as they apply to them:
- UC Regents Policy 1111 on Ethical Conduct
- UCR Principles of Community
- APM 015 - Faculty Code of Conduct (Non-Represented Faculty) (link)
- Article 3 – Academic Responsibility (Represented Unit 18 Faculty) (link)
- Title IX – Sexual Harassment, Sexual Violence Policies and Procedures (link)
- EEO/AA – Discrimination Policies and Procedures (link)
- UCR Policy 650-76 – Anti-Bullying (link)
- UCR Policy 850-85 – Violence Prevention in the UCR Community (Zero Tolerance for Violent Behavior) (link)
- See other local UCR policies, such as Substance Abuse policies here: https://basapps.ucr.edu/policies/
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Templates and Examples
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Unit 18 Lecturer - Job Description and Expectations Example (pdf)
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Unit 18 Continuing Lecturer - Job Description and Expectations Example (pdf)
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Unit 18 Senior Continuing Lecturer - Job Description and Expectations Example (pdf)
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ASE - Description of Duties Template (pdf)
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ASE - Description of Duties Template (with Check Boxes) (pdf)
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