Breadcrumb

eFilePlus

eFilePlus is UCR’s secure, online system for managing academic appointments and advancements. Replacing the legacy eFile system, this platform provides a standardized, paperless process for the entire academic review lifecycle.

How eFilePlus Works 
The system provides a centralized environment tailored to specific roles in the academic review process:

  • Faculty: Maintain a continuous digital record of achievements. Data is stored in the system, ready for staff to generate "Snapshots" for personnel actions such as merits, promotions, career reviews, and appraisals.
  • AP Staff: Easily modify and update eFile records to ensure faculty files are accurate and ready for review.
  • Reviewers & Committees: Access and evaluate academic files "Snapshots" through a secure, paperless routing workflow from initial creation to the final decision.
  • Access: UCR login credentials and eFilePlus role are required to access the system. For support, please contact your college/school subject matter expert or email efilesupport@ucr.edu.
  • eFilePlus User Guides

    Access and Roles
    • eFilePlus System Roles (pdf)
    • eFilePlus System Access (pdf)
    General Overview
    • Understanding the eFilePlus System: eFile, Snapshots, Roles and Routing (pdf)
    eFile, Data Entry, Career History
    • Creating and Maintaining eFiles (pdf)
    • Using eFilePlus to Import Teaching Load and Evaluations (pdf)
    • eFilePlus Publications guidelines (pdf)
    • eFilePlus Self-Statement help (pdf)
    • Using eFilePlus for Entry and Maintenance of Patents (pdf)
    • Using the Faculty Data Entry Assistant feature (pdf)
    • Using Google Drive (a.k.a. R' Docs) to Store and Share Large Files (e.g. MP3 files) (pdf)
    • How to Export eFilePlus Data (C.V. Generator) (pdf)
    • eFilePlus – How to Add Capstone Mentor Activity (pdf)
    • Teaching Effectiveness Evidence
      • User Guide  (pdf)
      • Information Session, April 2025 (video)
    Extramural Letters
    • eFilePlus - Solicitation of Extramural Letters: File Preparer Guide (pdf)
    • eFilePlus - Solicitation of Extramural Letters: Referee Guide (pdf)
    Reviews, Snapshots, Workflow & Routing
    • eFilePlus - How eFilePlus Supports the 220 Process (pdf)
    • Using eFilePlus to Update Records and Import New Records into Snapshots (pdf)
    • eFilePlus - Reviewing Snapshots: Candidate, Chair, Faculty Reviewers (pdf)
    • eFilePlus - Reviewing Snapshots: College / School Dean's Analyst Review (pdf)
    • eFilePlus - Reviewing Snapshots: Dean, Associate Dean Review (pdf)
    • eFilePlus - Reviewing Snapshots: VPAP, PEVC, and Chancellor (pdf)
    • eFilePlus - Using Comments in Snapshots (pdf)
    • eFilePlus - Using "Tags" to Assign Snapshots (pdf)
    • eFilePlus – Generating a PDF of a Snapshot (pdf)
    • How to Process a Deferral (pdf)
    • How to Process an Appointment (pdf)
    • How to Search for Snapshots (pdf)
  • Review Files (a.k.a. Snapshots)

    In preparing the review files for faculty, the Academic Personnel (AP) staff are charged with providing guidance to faculty candidates and the chair on the interpretation and application of UC policies and procedures, compiling data to update eFile, and offering consultative advice to assist faculty with their merit file. Faculty may update the eFile database themselves or delegate that responsibility to AP staff.

    Academic Personnel Review Process Roles

    Outlined below are the various roles for which each participant in the review process is responsible. These guidelines do not replace either the Academic Personnel Manual (APM) or the UCR Call, but rather supplement and reiterate key aspects of the procedures. Please note that it is extremely important to adhere to deadlines for submission of files and to ensure that submitted files are accurate and conform to campus policies.

    The Department Chair should:

    • Assist faculty candidates in understanding their rights in the review process and the importance of reading the CALL. Offer guidance and mentoring to new faculty regarding the trajectory of their careers.
    • Review departmental voting procedures with department faculty at the first department meeting.
    • Communicate clearly the deadlines for submission of materials in the file.
    • Ensure that both candidate and review faculty are properly informed. Chairs should review departmental procedures.
    • Understand that the departmental recommendation letter is a critical part of the file.

    The Faculty Candidate should:

    • Review the CALL.
    • Meet with the chair to understand the department review process.
    • Understand cutoff dates and ensure that new materials and changes in status are submitted before the cutoff date.
    • Update eFilePlus.
    • Submit a self-statement describing and evaluating achievements and recognition earned. (Optional)
    • Work collaboratively with the departmental Academic Personnel staff and keep lines of communication open throughout the process.

    Academic Personnel Staff should:

    • Pay attention to details to reduce the number of corrections that have to be made on each individual file and help save time.
    • Assess the department letter:
      • Read and audit the department letter against the contents of the file.
      • Address any acceleration issue (e.g., one-year accelerated merit increase, etc.); identifying the action for consideration is helpful to subsequent reviewers.
      • Consider whether the letter addresses any minority opinion.
      • Double check the bibliography and the difference list.
    • Conduct a comprehensive review of the file before routing it to the Dean’s Office.

    Eligible Voting Faculty should:

    • Allow adequate time to review the file before the department meeting.
    • Review the department letter before the chair finalizes it.
    In General

    Faculty should:

    • Update information in their eFile on an ongoing basis; it is best for the file to be updated throughout the year.
    • Work closely with Academic Personnel staff to process and verify information.
    • Double check all materials for accuracy, especially the Difference List.
    • Avoid adding duplicate information (for example, adding an invited talk under Professional Activity and Service and then again under University and Public Service).
  • Levels of Support
    • First Level Support: Subject Matter Expert (SME). SME within each College/School; the SMEs will interact with one another and provide first line support for both staff and faculty. For a list of SMEs for your organization, see the list below.

    • Second Level Support: Academic Personnel Office (APO) Support. If the SMEs cannot resolve an issue, it will be escalated to APO for a response or resolution.  IMPORTANT: To ensure a timely response, send an email to efilesupport@ucr.edu. This email address is monitored and managed by APO.

    • Third Level Support: Information Technology Systems (ITS) Support. If APO cannot resolve the issue, it will be escalated to ITS for a response or resolution. The SME or the person who reported the issue will create a support ticket in ServiceLink.

    Subject Matter Experts (SMEs)

     

    Bourns College of Engineering (BCOE)

    Tiffany Lindsey
    Phone: (951) 827-6237
    Email: tiffany.lindsey@ucr.edu

    College of Humanities Arts and Social Sciences (CHASS)

    Elizabeth Arce
    Phone: (951) 827-7639
    Email: elizabeth.arce@ucr.edu

    Annette Brock
    Phone: (951) 827-7730
    Email: annette.brock@ucr.edu

    Brittani Collins
    Phone: (951) 827-5829
    Email: brittani.collins@ucr.edu

    College of Natural and Agricultural Sciences (CNAS)

    Marie Good
    Phone: (951) 827-4228
    Email: marie.good@ucr.edu

    Joy Salas
    Phone: (951) 827-7292
    Email: joyleen.salas@ucr.edu

    School of Education (SOE)

    Victoria Anaya
    Phone: (951) 827-2268
    Email: victoria.anaya@ucr.edu

    Patti O’Leary
    Phone: (951) 827-1236
    Email: patricia.oleary@ucr.edu

    School of Business

    Ana Kafie
    Phone: (951) 827-2909
    Email: ana.kafie@ucr.edu

    Monica Miller
    Phone: (951) 827-3695
    Email: monica.miller@ucr.edu     

    School of Medicine (SOM)

    Eric Chong
    Phone: (951) 827-2079
    Email: eric.chong@medsch.ucr.edu

    Wydette Morales
    Phone: (951) 827-7677
    Email: wydette.morales@medsch.ucr.edu

    Brenda Carrion
    Phone: (951) 827-7673
    Email: brenda.carrion@medsch.ucr.edu 

    School of Public Policy (SPP)

    Victoria Anaya
    Phone: (951) 827-2268
    Email: victoria.anaya@ucr.edu

    Patti O’Leary
    Phone: (951) 827-1236
    Email: patricia.oleary@ucr.edu

    Office of Vice Provost for Undergraduate Education (VPUE)

    Cierra Covarrubias
    Phone: (951) 827-3402
    Email: cierra.covarrubias@ucr.edu 

    Stacy Ramos
    Phone: (951) 827-2588
    Email: stacy.ramos@ucr.edu

    For system support, please send an email to efilesupport@ucr.edu. For policy information, contact your SME.